Enterprise Security & Compliance

Built Secure. Designed for Enterprise Trust.

Every layer of UNIDES ERP is architected with enterprise-grade security controls, compliance readiness, and the transparency your procurement team demands.

256-bit
AES Encryption
99.9%
Uptime SLA
ISO 27001
2022 Certified
24/7
Security Monitoring

Infrastructure Overview

Enterprise-grade cloud infrastructure engineered for reliability, scalability, and zero data loss.

Cloud Infrastructure

Hosted on enterprise-grade cloud infrastructure with multi-region availability, auto-scaling, and geographic redundancy to guarantee zero single points of failure.

Data Residency & Sovereignty

Choose your data residency region. All data remains within your selected geography, fully compliant with local data sovereignty regulations and enterprise procurement requirements.

Backup & Disaster Recovery

Automated daily backups with point-in-time recovery, geo-redundant storage, and a defined RTO/RPO ensuring business continuity even in catastrophic failure scenarios.

High Availability Architecture

Load-balanced, horizontally scalable microservices architecture. No scheduled downtime windows. Deployments are zero-downtime, ensuring your operations never stop.

Security Architecture

Four pillars that protect your data, your users, and your operations at every level.

Encryption at Rest & in Transit

  • AES-256 encryption for all data at rest
  • TLS 1.3 enforced for all data in transit
  • Database-level field encryption for PII
  • Encrypted backups stored off-site

Access Control & Identity

  • Role-Based Access Control (RBAC) across all modules
  • Multi-Factor Authentication (MFA) support
  • Single Sign-On (SSO) via SAML 2.0 / OAuth 2.0
  • Session timeout and IP whitelisting policies

Audit Trail & Logging

  • Immutable audit logs for every user action
  • Timestamp, IP, device fingerprint on all events
  • Log export for SIEM integration
  • Configurable retention policies per compliance need

Application Security

  • OWASP Top 10 protection by design
  • Regular third-party penetration testing
  • Dependency vulnerability scanning in CI/CD
  • Web Application Firewall (WAF) on all endpoints

Compliance & Certifications

UNIDES ERP is designed to meet the compliance requirements enterprise procurement and legal teams demand before signing.

ISO 27001:2022

ISO 27001:2022 Certified

Certified under ISO/IEC 27001:2022 for Information Security Management Systems (ISMS). Independently audited and verified — not just aligned.

SOC 2

SOC 2 Type II Ready

Platform architecture and controls designed to meet SOC 2 Type II requirements for security, availability, and confidentiality.

GDPR

GDPR Compliant

Full GDPR readiness including data subject rights, consent management, breach notification procedures, and DPA availability.

PDPA

PDPA Ready

Compliant with Personal Data Protection Act requirements applicable across South and Southeast Asian enterprise deployments.

SLA Uptime Guarantees

Contractual uptime commitments backed by cloud infrastructure — not just promises.

Standard
99.5%
Uptime SLA
SupportBusiness hours
RTO4 hours
RPO24 hours
Enterprise
99.9%
Uptime SLA
Support24/7 Priority
RTO1 hour
RPO4 hours
Mission Critical
99.99%
Uptime SLA
Support24/7 Dedicated SRE
RTO15 minutes
RPO1 hour

SLA details are formalized in your enterprise service agreement. Contact us to discuss your requirements.

Zero-Trust Access Control Model

UNIDES ERP enforces granular role-based permissions across every module, user, and device. No implicit trust — every access request is authenticated, authorized, and logged.

  • Principle of least privilege enforced by default
  • Hierarchical role inheritance for distribution tiers
  • Device-level session management and remote revocation
  • Field executive permissions scoped to assigned territories
MFA Enforced
SSO / SAML 2.0
Full Audit Trail
IP Whitelisting

Security FAQs

Common questions from enterprise security and procurement teams.

Ready to Start Your Security Review?

Request our Security Whitepaper, DPA, or schedule a technical call with our security team.

Independently Certified

UNIDES ERP is ISO/IEC 27001:2022 ISMS Certified — audited and verified by an accredited third-party certification body.

Certified & Active

🍪 We use cookies to improve your experience

We use cookies for analytics, marketing, and to personalise content. By clicking "Accept All" you consent to our use of cookies. You can manage your preferences or read our Cookie Policy .